We hope you are satisfied with your purchase from Ghorky LLC! If you are not satisfied with your purchase for any reason after receiving the product, please follow our refund and return policy below.
- Return Period
You may request a return within 30 days of receiving the item. Return requests after this period will not be accepted. - Return Conditions
To be eligible for a return, your item must meet the following requirements:
The item must be unused and in its original condition.
The item must include its original packaging, labels, and all accessories.
Please include your receipt or proof of purchase with your return.
- Return Process
If you wish to return an item, please follow these steps:
Contact Customer Service: Please contact our customer service team at:
Phone: +1 (251) 350-5204
Email: jose@ghorky.store
Obtain Return Authorization: When submitting your return request, please provide your order number and the reason for the return. Our team will provide you with further instructions and return authorization.
Packing and Returning Goods: Please pack the goods properly and return them according to our provided instructions.
- Refund Processing
Once we receive and inspect the returned goods, you will receive an email confirming receipt. We will process your refund request as soon as possible:
Refund Method: Refunds will be processed according to your original payment method.
Processing Time: Refund processing typically takes 7-10 business days.
Please note that shipping costs are generally non-refundable unless due to incorrect shipment or damaged goods.
- Damaged or Defective Goods
If you receive damaged or defective goods, please contact us within 7 days of receipt. Please provide photos of the damage and order information. We will provide a solution, including a refund or replacement. - Contact Information
For any questions or further assistance, please feel free to contact our customer service team:
Phone: +1 (251) 350-5204
Email: jose@ghorky.store
Address: 9412 W Riverside Ave Tolleson AZ 85353
Thank you for choosing Ghorky LLC. We look forward to providing you with a satisfying shopping experience!